Enterprise Mobile Messaging

Enterprises have diverse messaging requirements which includes, intelligent pushing and pulling of information using sms. URBAN IT can customize its offering by a combination of various products and services, catering specifically to the needs of the organization.

Usage

• Sending out information such as sales MIS and HR information to the mobile employees.

• Sending alerts and receiving queries from the customers for speedy customer service.

• Sending critical information to employees so that they can take action immediately.

• Enabling employees to pull relevant information.

• Cross-selling new products and services to the existing set of customers.

Benefits

• Reduction in overheads due to automation.

• Increased transparency due to better information flow.

• Agile processes due to timely information.

• Increased customer satisfaction and better customer intimacy.